Privacy Policy

1. Who We Are

This Privacy Policy applies to Coral Springs Epoxy, a concrete flooring contractor based in Coral Springs, FL. Our website is located at coralspringsepoxy.com. When you visit our website, contact us by phone, or submit a form, this policy describes how we handle your information.

If you have questions about this policy, contact us at sales@coralspringsepoxy.com.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out a contact or estimate request form on our website, or when you contact us by phone or email, you may provide your name, phone number, email address, physical address, and details about your project. We use this information only to respond to your inquiry, schedule estimates, and provide services.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected through standard web server logs and analytics tools.

Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your browser - to improve your experience and to gather analytics data. You can disable cookies through your browser settings, though some features of the site may not function correctly without them. We do not use cookies to track you across other websites.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule free estimates.
• To provide the concrete flooring services you have requested.
• To communicate with you about your project, including scheduling, pricing, and follow-up.
• To improve our website and the quality of our services.
• To comply with legal obligations and protect our legal interests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

Our website uses the following third-party tools that may collect or process information when you use our site:

• Tally.so - We use Tally to power our contact and estimate request forms. When you submit a form, your data is transmitted to and stored by Tally. Please review Tally's privacy policy for details on how they handle form submissions.
• Google Maps - Our website embeds a Google Maps iframe. Google may collect data when the map is loaded. Please review Google's privacy policy for details.
• Vercel Analytics - We use Vercel Analytics to understand how visitors use our site. This collects anonymized, aggregated usage data and does not track individual users across other websites.

5. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by law. Contact and project information is typically retained for up to 3 years after your last interaction with us. If you would like your information deleted sooner, contact us at sales@coralspringsepoxy.com and we will remove it from our records within a reasonable time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of any marketing communications from us.

To exercise any of these rights, contact us at sales@coralspringsepoxy.com. We will respond within a reasonable time.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Coral Springs Epoxy

10410 W Sample Rd, Suite 3

Coral Springs, FL 33065